Account Representative

About the company

At Collection House Limited We have clients from all over the world and we keep our customers at the heart of everything that we do - after all, we are here to help. This is life changing stuff and our business is on a great journey. And you could be part of it all.


Yes, it is debt collection BUT not as you know it. We are passionate about our customers so you should be too.


About the job

You'll talk confidently to our customers about their financial position while providing a great customer experience. We will make sure you're ready for whatever question, query or situation that is thrown your way.

We have Full Time positions available, the shifts are:

  • Tuesday and Wednesday between 8:00am - 8:00pm
  • Monday, Thursday and Friday between 8:00am - 5:30pm
  • Saturdays between 10:00am - 4:00pm

This role will be a combination of working from both home and/or office environments. Your first few weeks of training will be in our office just to make sure you are supported as you start your career with us. As it is a combination position of working from home and/or office, you will need access to a stable home internet connection, computer and a phone.


About you

This role can be challenging and fast paced but it is worth it when you can help our customers during these challenging times. We will give you the training that you need to be able to have the difficult conversations with our customers and help them to a better position. No matter what the customer's situation, you will know what to do and how to help.

What to expect

It's challenging. But if the idea of a career in the financial industry (and the opportunity to really make a positive impact on our customers' lives) gets your brain ticking, then we have a unique opportunity for the taking.


We will help you earn a Certificate 3 in Financial Services and develop your skills to be at the top of your game.